Preventing the "Us and Them" Company Culture - with Katie Keich

Katie Keich is a Senior Credit & Collections Executive with over 17 years of experience and a proven track record working in the logistics and supply chain industry. Currently, she holds the role of Chief Operating Officer at Statewide Tax Recovery and Central Credit Audit!

 

In addition, Katie is the CEO of her own company Full Advantage, LLC. It is an outsourced solution for billing, first-party credit, and collections. Full Advantage can look, sound, and feel like an extension of your company without the hassle of hiring, training, and managing. 

 

Previously, Katie held the role of Vice President of Commercial Services, building out a new division of commercial services. Before that, she worked her way up from being an Accounts Receivable Specialist to Director of Credit & Collections as the organization grew from a franchise with under $5M in revenue to a global logistics organization with $1.5B+ in revenue.

 

It was Katie’s responsibility to establish a credit policy, build a collections department, and train sales and credit associates across the country. As the architect of her organization's credit and collection policy, Katie achieved credit losses at one point of .3% on revenues of $650M, a record unheard of in the business-to-business space. She was a five-time winner of her organization’s Special Recognition for Outstanding Performance. 

 

This conversation will involve discussion of several paths that Katie went through: her career journey, where she has been part of the leadership team, and we will discuss where she’s headed now and what her entrepreneurship journey is.

 

In this conversation you will hear about:

• Katie’s experiences, challenges and issues from the corporate work
• How to successfully go through the hypergrowth of your company and the role you have in it
• Building of your team and ensuring the presence of culture in your team, when you are growing your team exponentially through merging cultures or hiring many people at once
• Ensuring the same goal for the whole company and the alignment of the big goal with the goals of each individual on the team
• Social media as a platform of learning

I hope this conversation will help you establish a few things for yourself. How can you set up a goal for yourself? What kind of channels can you use, so that you can continuously learn from the people around you? And how can you keep learning while leading?

Enjoy and stay Genius,

Anna

 

Schedule your strategy call here: https://annaliebel.as.me/strategycall

 

Get in touch with Katie here:

 

Personal LinkedIn: https://www.linkedin.com/in/katiekeich/

 

Facebook: https://www.facebook.com/FullAdvantageLLC

 

Linkedin: https://www.linkedin.com/company/full-advantage-llc

 

Instagram: @full_advantage_llc

 

Soundtrack copyright:

 

«Там, куди я йду» (Tam, kudy ya ydu)

 

Artist: Гурт [О] (Gurt [O])

 

Music by: Olexander Kasprov, Olga Lytvynenko

 

Lyrics by: Olga Lytvynenko

 

(С)&(P) 2020 MASTERSKAYA